|Does the EPCFocus provide Online Support?|
|Yes. Questions are normally replied via email within 24hrs. Solutions can be onsite or via Teamviewer.|
|If the workflow does not match with the our current project execution can we tailor fit it for purpose?|
|Yes. The whole concept of the system is designed in the most common workflow. However any alterations can be discussed to suit the project needs. Even the data and templates can be re-designed.|
|What if I want a demo or a presentation of the product?|
|Yes. A free demo with presentation can be conducted in the premises of your own company. A trial software can also be installed on a limited 30 day trial period.|
|How can we implement the product solution in our company?|
|There will be trainings and an implementation booster pack manual. The team from EPC focus will guide key individuals in your company for the implementation and support.|
|How secure is the data back-up?|
|we have a daily backup schedule. can be restore whenever required.|
|What is recomended configuration for your system?|
This system controls all aspect of fabrication procedure starting from create a project, incoming material, Shop drawing register [piece mark drawing, cutting plan, weld map drawing], allocate user in the project, assign welder stamp, setup joint, fit up, fit up clearance, weld joint, weld clearance, NDT, workpack, testpack, Direct timesheet, fabrication route summary, productivity report.
An online project management reporting system, reviewer and approver.